How to book my reservation:
Question: What methods of payement are accepted?
You have the possibility of paying for your stay by bank card, direct payment from your bank or cash.
Q: What are my rights?
Your contract for your reservation can be made on paper, or on line, with a deposit to validate your reservation. For réservations for a pitch only, you can pay on your day of arrival, but those choosing to use cabins and pre pitched tents, your payment is due a month before you arrive.
Q: Why take out insurance and what does cover??
There is an exhaustive list of problems covered by the insurance including serious accidents, hospitalisation, for you or close family, loss of your employement, damage to your house. An amount of 3.5% of your saty is payable when your register. Our conditions are avalable on our site if you need to cancel.
If you cancel more than 30 days ahead of your reservation, your deposit is returned, but if you cancel less than 30 days your deposit is retained by us.
On my stay at the Fauvettes:
Q: What if we arrive late?:
You can arrive between 15 and 18 , but if you arrive after the office has closed, it is important to come to the reception when its open.
Q: What if we arrive late?
You can arrive between 15 and 18.00, but if you arrive after the office has closed, it is important to come to the reception when its open.
On the day of your departure, please leave the pitches by 12.00 midday, the cabins by 10.00 so they can be prepared for the next guests.
Q: what about barbeques on site?
Charcoal and electric BBQ are strictly forbidden in the campsite. You can however rent ( €5) a special gas BBQ.
Q: What about vehicule access on the site?
You can bring your car onto your pitch or by a cabin, but if you bring a second vehicle onto the site there is a small charge of E4 per day. You can also leave a car in the paking next to the reception.
Q: Is the access to the swimming pool free?
The pool is open daily from 10.00 until 19.00 for clients of our site. The water slide is open from 10.00 until 12.00 , then 15.00 until 18.00
To be in the pool area you must wear a bracelet. In the interest of hygiene no shorts or boxers are permitted.
Q: Are dogs accepted on site?
Dogs in category 1 and 2 are not acceptable, other dogs are accepted but they must have their vaccination records available for inspection. They must Always be on a lead
Dogs may not enter the wash/ toilet blocks or be unattented in cabins or campers.
Q: If our friends arrive, can they visit?
Yes, if they arrive at the recpetion, pay euro 4, but access to the swimming pool area is not accepted.
Q: What is the amperage for the electrical power supply?
The amperage on site is a max of 10 amps, Don’t forget to bring the correct European plug and your extension lead.