{"id":1891,"date":"2021-06-01T10:26:57","date_gmt":"2021-06-01T08:26:57","guid":{"rendered":"https:\/\/www.camping-anduze.net\/faq-camping\/"},"modified":"2021-06-11T12:01:45","modified_gmt":"2021-06-11T10:01:45","slug":"faq-campsite","status":"publish","type":"page","link":"https:\/\/www.camping-anduze.net\/en\/faq-campsite\/","title":{"rendered":"FAQ du Camping"},"content":{"rendered":"

Campsite FAQ<\/h1>

About my booking<\/h2>
\n\t
\r\n Quels sont les modes de paiement accept\u00e9s<\/strong> ?<\/summary>\r\n\t\t\t\t
\r\nVous avez la possibilit\u00e9 de r\u00e9gler par virement bancaire (vous pouvez t\u00e9l\u00e9charger notre RIB), par carte bancaire, ideal, sofort, bancontact, ch\u00e8ques ANCV ou esp\u00e8ces.\r\n<\/details>\r\n
\r\n
\r\n Quand dois-je r\u00e9gler<\/strong> ?<\/summary>\r\n\t\t\t\t
\r\nLe contrat de r\u00e9servation sous format papier ou la r\u00e9servation en ligne avec un versement d\u2019acompte<\/strong> est obligatoire afin de valider votre r\u00e9servation. Pour les emplacements camping le solde se fera le jour de votre arriv\u00e9e. Pour les locations, le solde est \u00e0 r\u00e9gler un mois avant votre date d\u2019arriv\u00e9e.\r\n<\/details>\r\n
\r\n
\r\n Pourquoi souscrire l\u2019assurance annulation<\/strong> et que couvre t-elle ?<\/summary>\r\n\t\t\t\t
\r\nLes \u00e9v\u00e9nements couverts par l\u2019assurance annulation sont (liste exhaustive) :<\/strong> d\u00e9c\u00e8s, maladie, accident corporel grave, hospitalisation, de vous-m\u00eame ou d\u2019un membre de la famille proche, licenciement, ou obtention d\u2019un emploi, cambriolage ou d\u00e9g\u00e2ts mat\u00e9riels importants de votre r\u00e9sidence principale. D\u2019un montant de 3,5% du s\u00e9jour et payable int\u00e9gralement uniquement \u00e0 la r\u00e9servation, ce montant s\u2019ajoute \u00e0 celui de l\u2019acompte qui doit \u00eatre vers\u00e9. Vous pouvez t\u00e9l\u00e9charger sur notre site les conditions g\u00e9n\u00e9rales de l\u2019assurance annulation\r\nSans souscription<\/strong> et si vous annulez votre r\u00e9servation plus de 30 jours avant la date de d\u00e9but de s\u00e9jour, l\u2019acompte vers\u00e9 sera conserv\u00e9. \u00c0 moins de 30 jours avant la date de d\u00e9but de s\u00e9jour, le solde vous sera demand\u00e9 en int\u00e9gralit\u00e9.\r\n<\/details>\r\n
<\/div>

About my stay<\/h2>
\n\t
\r\n What to do in case of late arrival<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nArrivals are made between 3pm and 6pm,<\/strong> if you arrive later than 6pm, you must imperatively inform the reception. Departures for camping pitches are by 12 noon and departures for rentals are by 10am with an appointment.\r\n<\/details>\r\n
\r\n
\r\n Is the children’s club paying<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nThe kids club is open Monday to Friday mornings from 10am to 12pm for children aged 5 to 12 years old.<\/strong> This service is free of charge. A minimum of 5 children present is required to maintain the activity.\r\n<\/details>\r\n
\r\n
\r\n Are barbecues permitted<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nCharcoal and electric barbecues are strictly forbidden on the campsite,<\/strong> only gas ones are allowed. If you wish we can rent them for 5\u20ac per day (gas included).\r\n<\/details>\r\n
\r\n
\r\n Can we park our vehicle on the pitch<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nWhether you are camping or renting you are entitled to one vehicle on your pitch,<\/strong> if you have a second vehicle, this will also have to be parked on your pitch and a fee of 4\u20ac per day will be charged. Under no circumstances should vehicles be parked during your stay on the reception car park.\r\n<\/details>\r\n
\r\n
\r\n Is access to the swimming pool free<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nAccess is reserved for campsite guests from 10am to 7pm, the waterslide is open from 10am to 12pm and from 3pm to 6pm.<\/strong> To access the pools, wearing a wristband is mandatory . For hygiene measures, shorts and swimming trunks are forbidden, only swimming costumes are allowed.\r\n<\/details>\r\n
\r\n
\r\n Are dogs allowed<\/strong>?<\/summary>\r\n\t\t\t\t
\r\nDogs of category 1 and 2 are strictly prohibited<\/strong> You must have an up-to-date vaccination record and the dog must be kept on a lead. Dogs must not enter the sanitary blocks, nor be left locked up in the rentals, caravans or cars during the day. A fee according to the period is payable.\r\n<\/details>\r\n
\r\n
\r\n Friends come to spend the day,<\/strong> how does that work?<\/summary>\r\n\t\t\t\t
\r\nVisitors must represent themselves imperatively at the reception,<\/strong> we identify the vehicle, a fee of 4\u20ac per person is due, access to the swimming pool is strictly forbidden.\r\n<\/details>\r\n
\r\n
\r\n What is the amperage on the pitches<\/strong> of the campsite?<\/summary>\r\n\t\t\t\t
\r\nEach pitch has electricity with 10 amps.<\/strong> Don’t forget to bring a European plug and an extension cord.\r\n<\/details>\r\n\r\n\r\n\r\n<\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1891","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCamping FAQ | Practical information | FAQ les Fauvettes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.camping-anduze.net\/en\/faq-campsite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Camping FAQ | Practical information | FAQ les Fauvettes\" \/>\n<meta property=\"og:url\" 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